Join Our Hospitality Team!

Genesis Spiritual Life & Conference Center is seeking a friendly and dependable Kitchen & Hospitality Aide to help create a welcoming experience for our retreat guests. This part-time position (10-15 hours per week) supports meal service, hospitality, housekeeping, and guest care in our peaceful retreat environment.

If you enjoy serving others, take pride in keeping spaces clean and welcoming, and appreciate working in a caring, mission-driven community, we would love to hear from you.

Job Title: Kitchen & Hospitality Aide
Status: Part-Time, Hourly
Anticipated Hours: 10-15 hours per week
Reports to: Executive Director
Rate: $16-19 an hour

About Genesis

Genesis Spiritual Life & Conference Center is a retreat center located in western MA. We host and facilitate programs and events where all are invited and welcomed. We are a growing organization and looking for someone to help us manage our day-to-day operations.

Position Summary

We are seeking a dedicated and friendly Hospitality Aide to join our team. This part-time role primarily involves afternoon and early evening hours, with flexibility in the schedule required to include weekend days and/or evenings as needed. Join us in contributing to the hospitality industry in a serene retreat environment.

Key Responsibilities

Kitchen & Dining Support:

• Serve meals to guests during dining hours.
• Help set up and break down dining areas for meals and events.
• Reset dining areas and restock supplies
• Maintain cleanliness and organization in kitchen and dining areas, including washing dishes, cleaning and sanitizing counters and tables, sweeping and mopping floors, vacuuming common areas, laundering linens and towels, and ensuring all hospitality spaces are clean, stocked, and ready for guest use.
• Assist in preparation of meals, as needed.

Housekeeping Assistance:

• Perform light housekeeping duties in guest rooms and common areas.
• Ensure that facilities are clean, organized, and welcoming for guests.
• Report any maintenance issues or safety concerns to appropriate staff.

Guest Support:

• Welcome and assist guests during check-in and throughout their stay.
• Respond to guest inquiries and requests promptly and courteously.
• Provide information about retreat center facilities, activities, and local attractions.
• Assist with luggage and escort guests to their rooms when needed.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Ability to work independently and as part of a team.
• Flexible schedule with availability for afternoon and early evening hours, including weekends as needed.
• Physical ability to stand for extended periods and lift up to 25 pounds.

Benefits

• Valuable experience in hospitality and customer service.
• Peaceful work environment conducive to personal and professional growth.

Join Our Team!

Genesis Spiritual Life & Conference Center is seeking a friendly, organized, and detail-oriented Part-Time Administrative Assistant (24 hours/week) to support our programs, guests, and daily operations. This role is ideal for someone who enjoys working with people, managing administrative tasks, and contributing to a welcoming, mission-driven environment. If you are a strong communicator, enjoy collaborating with others, and want to be part of a community committed to hospitality and spiritual growth, we encourage you to apply.

Job Title: Administrative Assistant
Status: Part-Time, Hourly
Anticipated Hours: 24 hours per week
Reports to: Executive Director

Organization Overview:
Genesis Spiritual Life & Conference Center is a retreat center in Western Massachusetts that welcomes people of all backgrounds for programs, retreats, and events. As a growing organization, we are seeking a detail-oriented and personable Administrative Assistant to help support our daily operations and mission of hospitality. 

Position Summary:
Working closely with the Executive Director, Program Director, and Logistics Manager, the Administrative Assistant provides administrative, customer service, database, and event support to help ensure the efficient operation of Genesis. This role serves as a key point of contact for guests, program participants, donors, volunteers, and community partners.

Key Responsibilities:

Office Administration

• Answer, direct, and respond to phone calls, emails, and general inquiries.
• Prepare correspondence, reports, spreadsheets, invoices, receipts, and other documents as needed.
• Maintain organized filing systems, office records, and databases.
• Order and manage office supplies and coordinate maintenance of office equipment.
• Sort and distribute mail.
• Take meeting minutes and provide administrative follow-up as needed.
• Process credit card payments and maintain confidentiality of financial information.
• Keep forms, rate sheets, and office materials current and accessible.
• Process and record financial donations.
• Collaborate with staff to improve administrative systems and support organizational goals.

Database & Records Management

• Maintain accurate records in Retreat Guru and other database systems.
• Update and manage lists for donors, volunteers, guests, and program participants.
• File and organize documentation for future reference.
• Generate reports and assist with data management as needed.

Program & Retreat Support

• Process registrations for programs and retreats through phone, mail, email, and online systems.
• Process participant payments and assist with account reconciliation.
• Follow up regarding outstanding balances.
• Prepare registration and check-in materials.
• Welcome and orient guests when needed, including occasional evenings or weekends.
• Provide administrative and technical support for in-person and Zoom programs.

Event & Fundraising Support

Assist with planning and administration of special events, including fundraising events, board meetings, and community gatherings. Coordinate mailings, sponsorship outreach, donor communications, and event materials. Track responses and maintain event records in Retreat Guru. Prepare acknowledgment and thank-you letters. Assist with event setup, cleanup, logistics, and post-event follow-up. Participate in event debriefs and maintain records for future planning.

Other Responsibilities

• Provide guest support and office coverage as needed.
• Attend staff and planning meetings.
• Perform other duties as assigned in support of Genesis' mission.

Qualifications:

The ideal candidate will be:

• Friendly, professional, and customer-service oriented.
• Highly organized with strong attention to detail.
• An effective writer and communicator.
• Proficient in Microsoft Office (Word, Excel, Outlook) and Zoom.
• Comfortable learning and managing databases, including Retreat Guru.
• Able to maintain confidentiality and professional boundaries.
• Skilled at managing multiple priorities and meeting deadlines.
• A collaborative team member with strong time-management skills.
• Respectful of diverse backgrounds and comfortable working in a faith-based environment.
• Flexible and willing to adjust schedules occasionally to support programs, retreats, and special events, including some evenings and weekends.

Why Join Genesis?

This position offers the opportunity to contribute to a welcoming retreat center dedicated to hospitality, spiritual growth, and community. The Administrative Assistant plays an important role in supporting the people, programs, and events that advance Genesis' mission.